Happy Customers

Based on 900 reviews
88%
(790)
8%
(71)
3%
(26)
0%
(1)
1%
(12)
The Autograph Edition put Wow in my Kitchen

I am so pleased with my purchase. We had a little hiccup but it was remedied with amazing customer service from both Home Outlet and Zline!! As you can see the Black Autograph Edition 48 inch range is gorgeous!! I get nothing but compliments- highly recommend that and the microwave drawer!! I just wish they had a 42-48 inch refrigerator as the 36 is a bit smaller than I wanted but it still is beautiful and does the job.

Beautiful and Peaceful

We bought the Black Stainless Steel Zline refrigerator and I absolutely love it! I suffer with migraines and sensory issues and the darker finish is easier on my eyes and it is so quiet it isn't hurting my ears. Very happy!

I'm loving my kitchen!

I'm loving my kitchen, loving my new range!

Best customer service by Thor

We bought a Thor package for a renovation. It was 2 months before we were ready to install them due to a delay in renovation. We when unboxed the refrigerator we found a damaged door. We contacted them and within 2 hours they sent us a tracking for the replacement door. They made the process so easy and fast. We are extremely pleased with Thor and their commitment to customer service.

Absolutely beautiful

I can’t say enough about how beautiful this fridge is! So much more space than we previously had.

Nice cooktop

Our Jennair shorted out so we needed a replacement cooktop. This 6 burner gas cooktop is a great replacement for 1/5 the cost of our old one. I wish they made a similar downdraft version of this but you can’t beat this deal. It works awesome. Wife loves it.

Love it!!

Took awhile to get it but it was worth the wait. Looks fantastic and works equally well. The price was amazing for the quality of product you get.

Beauty and quality

This stove met all our expectations! The ease of putting things in and taking things out of the over are so much better than the conventional ovens! The heavy grates show the quality. I would buy this over and over again! If you are thinking about a stove that looks good and is worth the money, this is the stove for you. Going through home direct discount saved us a lot of money and they were great to work with. Delivery guys were great and on time!

A perfect ten!

Hood looks fantastic command works perfectly. the lights are bright with just enough warmth, so it doesn't look like a dental office.. the fans. Are not quiet, but they aren't too loud. Either. Loved the fact that you can stretch the hood to 46 inches high (trust me). Not fun installing, but no special skill required. Delivery included unpacking in home, a great touch. Customer service was great!

Fantastic range and service

Amazing range. Love the French door style oven for the smaller oven. Everything works great, and was an affordable price. Happy with HOD and would recommend

I recommend 100 % you need to purchase
Fast !! heat better verses electric
Gas is excellent!!!
Is beautiful my new range 😚

Love my stove

I was not aware that for the electric plug I needed a higher power plug.
But I’m excited to have this stove.
I love it!

Full package WOW

Just remodeled our kitchen, as a builder, i had to build in some wow factor and believe me, with probably 10 hours of research on appliances Zline was the sizzle on the steak to finish off this kitchen for probably $10,000 less then other kitchen packages. Just beautiful! I am having difficulty with the refrigerator settings and ice maker but strongly feel that im not doing something correctly or HOD will resolve this issue quickly. 48 inch duel ovens is the way to go, Amazing 2 people can cook at one time and not touch shoulders, i can say enough,

Worth the money!

I just had the refrigerator and freezer put in. So far so good they look amazing and have plenty of room. After looking a several different refrigerators for 3 times the price, I am very thankful I chose Forno…

High quality construction, works great.

I have installed as main gate access controller. The device is used for gate access via keypad and house call via the ring button. Setup is easy, app driven setup. Works great and love the design. It looks professional versus the other brands made of plastic that look more like toys.

Top notch coffee machine

Awesome machine, makes my morning a joy. I shopped and bought from HOD. Simply this is better than a large number of good coffee shops. Very easy fully automated machine.

Great unit, works very well

I have been using the Doorbird for about 7 weeks now. The unit comes complete with with cables and miniature connectors for Ethernet, power, lock, doorbell, etc. And snap connectors. Was easy to install and operate.

The finish is beautiful, I love how they had so many color options to choose from. The Bronze looks great with our new home.

Home Outlet Direct shipped quickly and made the purchase easy. I recommend for any home that requires this type of security.

Pretty Good Appliances, terrible shipping/delivery estimates

HODs delivery date estimate was off by a long shot forcing us to move into our new build with no appliances for the first week. HOD didn’t seem to care much about that. If you are on a timeline, don’t trust the estimated delivery window at all.

The fridge looks great, lack of options for adjusting the shelves but that was known ahead of time. Runs well and looks good.

Stove/oven is gorgeous and cooks well. Didn’t think of it ahead of time but no display at all for clock or timer. Again, not a huge deal but just be aware. I do wish the oven has a readout for temp rather than the dial.

Microwave works great, love the oven option for cooking small items.

Dishwasher seems to work well so far also!

Mike

This range is perfect!

This range is perfect! It looks elegant, cleans like a dream, simple controls, works perfect. Great product. Fast delivery from Home Outlet Direct and great service.

Great quality and price

Really impressed by the quality at this price point. Very happy with my purchase. Buying was a smooth process, I spoke with a very friendly rep at Home outlet direct who answered all my questions. The appliances arrived soon after. I recommend Forno ranges/appliances and purchasing from Home Outlet Direct.

Pretty Easy Install and Works Great!

Installed my own central HP system. It was a bit of work but nothing beyond a person with basic mechanical and electrical skills. It took me a while because I had to remove the existing electric forced air furnace from a pretty tight place. Some custom sheet metal work and a bit of custom electrical too. Worked perfectly when powered up and I actually like the thermostat provided, although I wish it was clearer how to set up a temperature set-back schedule. Pre-charged refrigerant piping was something new and I liked that too. The best thing is that my electric utility forked out $4,000 and that paid for the unit!

Beautiful!

We purchased this range four our new build. The range was packaged securely in a crate and arrived undamaged. It is stunning! We purchased the stainless steel-the handles look almost white in the pictures online but are indeed stainless. We had excellent customer service from Home Direct Outlet, as our original purchase was the LP model and it was not available. Their customer service rep contacted us right away and offered to ship the natural gas model with the LP conversion kit included for free. Their customer service rep was highly responsive via email. The range will be installed later this year and will update the review once the range is in service.