All of our products are brand new and include a manufacturer’s warranty. The length and terms of the warranty vary depending on the manufacturer.

Home Outlet Direct partners with Consumer Priority Service (CPS) to offer extended protection for your appliances. Just add the CPS plan at checkout to enjoy:

• Full coverage after the manufacturer’s warranty ends
• 100% parts and labor included
• In-home service
• Replacement if the product can’t be repaired
  

Your coverage can last up to 8 years when combined with the manufacturer’s warranty (e.g., 3 years manufacturer + 5 years CPS).

FAQs

Do I need a Protection Plan?
Most manufacturer warranties are short. Problems often arise afterward—repairs can be costly and inconvenient. A CPS plan provides reliable, hassle-free protection.

How long do I have to buy it?

• With full parts & labor warranty: Up to 90 days before expiration.
• Without full parts & labor warranty: Must be purchased at sale.
  

Does coverage continue after a repair?
Yes—until your contract ends. Coverage ends only if the product is replaced.

What’s not covered?
Cosmetic or intentional damage, labor for unstacking, and routine maintenance.

Can I transfer the plan?
Yes. Call CPS at (800) 905-0443. A $25 transfer fee applies.

Are there service fees?
No—there are zero service fees.

What’s included?

• Defects in materials and workmanship
• Protection from dust, heat, humidity, and power surges
• In-home service
• $250 Food Loss Credit
  

How do I file a claim?
Start your claim easily at: CPS Claims